Frequently Asked Questions

Question

Do I get rebates on groceries that I purchase at Kroger or other items that I purchase at Superstores such as Wal-Mart, Meijer, etc.?

Answer

Gasoline and convenience store purchases at non-Marathon gas stations will not earn any rebates. At Superstore and grocery locations that also sell gasoline, such as some Wal-Mart, Kroger and Meijer locations, purchases made at the gasoline islands will not earn any rebate. However, purchases made in the main store will continue to earn the 1% rebate.

   

Question

How can I use my Marathon Cash Card ?

Answer

Your Marathon Cash Card is redeemable for gas and other goods and services at participating Marathon locations, except for the purchase of lottery tickets, money orders or additional prepaid cards.

   
Question

Will I receive rebates when I make purchases with my Marathon Cash Card?

Answer

No, there will be no way to track such a transaction back to your card.

   
Question

Are the rebates separated – Marathon rebates sent to me in the form of a Marathon Cash Card and other rebates applied to my monthly bill?

Answer

No, all rebates will be accumulated in a single total.

   
Question

Is there an expiration date or inactivity fee on the Marathon Cash Card?

Answer

No. There are no applicable fees and no expiration date on the Marathon Cash Card.

   
Question

How do I know what my balance is on the cash card?

Answer

Call 1-866-752-5378 on the back of the cash card and follow instructions.

   
Question

Can anyone use this cash card?

Answer

Yes, in fact, we encourage you to give these cards as gifts to your friends and family.

   
Question

What if I lose my $25 Marathon Cash Card?

Answer

Lost or stolen cards will not be replaced.

   
Question

What if I never received my $25 cash card in the mail?

Answer

Call Chase Customer Service at 1-800-551-9268 to determine the status.

   
Question

When do earned rebates expire?

Answer

Earned rebates will expire after 24 months if they have not accumulated enough to earn the reward of a $25 gift card.

   
Question

What kind of rewards will I earn with the Marathon card?

Answer

The Marathon® Platinum MasterCard® earns you:
• 5% Rebate on Marathon purchases
• 1% Rebate on all other eligible purchases
Periodically we may offer an introductory rebate program in which you will earn double rebates (i.e. 10% Rebate on Marathon purchases and 2% Rebate on all other eligible purchases).

Updated: Friday, January 25 2008